Privacy Policy
At VOXIVA WEB SOLUTIONS, we prioritize the privacy and security of our clients. This Privacy Policy document outlines the types of information we collect, record, and how we utilize it in the course of designing, hosting, and deploying premium web applications.
1. Information We Collect
To initiate website blueprints, we collect essential project details, including:
- Contact Details: Name, email address, WhatsApp/phone number.
- Business Particulars: Business name, business type, industry niche.
- Design Specifications: Layout preferences, reference sites, logo files, and general requirements.
- Transaction Logs: Razorpay payment transaction IDs, order amounts, and timestamps (we do not store or see credit card details).
2. How We Use Your Information
The gathered data is strictly used for the following operational workflows:
- Scaffolding, creating, and customizing your codebase packages.
- Processing invoices and verifying secure deposits through Razorpay.
- Configuring client profile portals and granting admin dashboard privileges.
- Sending timeline updates, milestone reviews, and maintenance follow-ups.
3. Information Storage & Sharing
We run a highly secure architecture. Your project details are saved on cloud servers powered by Firebase Firestore. We do not sell or trade your details to external marketing networks. Necessary parameters are transmitted securely via API only to:
- Razorpay: To verify checkout signatures and secure transactions.
- Firebase Auth: To handle user registration and identity verification.
4. Cookies and Web Beacons
Like any other website, VOXIVA uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
5. Security Standards
We implement industrial-grade security controls (HTTPS encryption, token verification, rules restrictions) to protect database entries. However, no database transmission over the web is completely unhackable. We advise choosing strong passwords for your VOXIVA portals.
6. Consent
By placing an order on our site and completing a transaction, you hereby consent to our Privacy Policy and agree to its terms.
7. Contact & Redressal
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
